Gainsight Taps Erica Kuhl, Adds ModerateKit to Realize Next Era of Community Read More
Customer Communities Software

Meet the community platform customers love

Create a single community destination for your customers to connect, share best practices, provide feedback, and build a stronger relationship with your product.
A cheerful woman forms a heart with her hands, smiling in front of a digital dashboard. Around her are floating UI elements and two people, highlighting the vibrant connections in customer communities on an interactive online platform.

Fueling Growth Through Communities Around the Globe

Analytics

Robust Community Insights That Demonstrate ROI

Track community activity and watch as your community gives you real-time insights into product satisfaction, self-service resolution, engagement, and more! Connect community data to your Gainsight Customer Success for a complete 360° view of customer health.

A user dashboard displaying analytics for May 6, 2022, to June 8, 2022. It highlights customer metrics with total users (1495) and new registrations (51), accompanied by a bar graph. Top community members are listed with details on posts, replies, and likes received.

Integrations

Create Unparalleled Customer Experiences with Powerful Integrations

Simplify how customers find answers by integrating your tech stack and leveraging federated search making it easy to find content from other systems directly in your hub.

A diagram resembling a solar system with a central "G" logo surrounded by orbits. Each orbit contains various tech company logos, including Zapier, Salesforce, Slack, Mixpanel, and others, representing integration or collaboration within thriving customer communities.

Customer value realization sits at the nexus of our relationship with our customers. Thanks to Gainsight, we’ve made it easier for customers to do business with us. We nurture and empower them with information and education, and then we cultivate advocacy that will drive us forward.

Bart Hammond
Chief Customer Officer, Drift

Discover the community platform that keeps your customers coming back for more.